Very poor service
Hollywoodbets recently introduced live betting called "Betgames". They have been promoting it on their website to attract their customers to play online but the website is absolutely ridiculous, it only accepts 60% of the bets one place which most of them would be loosing bets and reject majority of the winning ones. I have logged a query with them but they really dragging their feet in addressing this. The whole point here is I'm loosing money and they seem to be enjoying that
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Replies (3)
Hollywoodbets's replyOfficial
07 Oct 2019, 14:20Hi Gopolang M,
We apologise for the problems that you experienced with Betgames last week after the launch of the new products. These teething issues have been resolved and you shouldn't experience this kind of thing again.
Please could you send an e-mail to *** with your account number and your affected tickets so that we can look into this for you.
Regards
Jason
Hollywoodbets
We apologise for the problems that you experienced with Betgames last week after the launch of the new products. These teething issues have been resolved and you shouldn't experience this kind of thing again.
Please could you send an e-mail to *** with your account number and your affected tickets so that we can look into this for you.
Regards
Jason
Hollywoodbets
Hollywoodbets's reply07 Oct 2019, 14:20
Official
Hi Gopolang M,
We apologise for the problems that you experienced with Betgames last week after the launch of the new products. These teething issues have been resolved and you shouldn't experience this kind of thing again.
Please could you send an e-mail to *** with your account number and your affected tickets so that we can look into this for you.
Regards
Jason
Hollywoodbets
We apologise for the problems that you experienced with Betgames last week after the launch of the new products. These teething issues have been resolved and you shouldn't experience this kind of thing again.
Please could you send an e-mail to *** with your account number and your affected tickets so that we can look into this for you.
Regards
Jason
Hollywoodbets
's updateReviewer Update
07 Oct 2019, 14:34Hi, thank you for getting back to me. Where should I send the email to?
's update07 Oct 2019, 14:34
Reviewer Update
Hi, thank you for getting back to me. Where should I send the email to?
Hollywoodbets's replyOfficial
08 Oct 2019, 17:01jason.dewey@hollywoodbets,net (please change the , to a .)
Hollywoodbets's reply08 Oct 2019, 17:01
Official
jason.dewey@hollywoodbets,net (please change the , to a .)