Very poor Holywoodbets

Item: Hollywoodbets
Rating: 1
Author: Kayla P

Im very upset with Hollywoodbets, i made a debit card deposit and it never reflects on my account to play with. Ita deducted from my account etc.. Ive send several of emails and went to the live chat up until now, no success. They keep asking me for proof of payment, and the more i explaine that it was not a eft deposit but a debit card deposit the lesa they want to help me.

Helpful (0)

Replies (3)

Hollywoodbets's replyOfficial

21 Feb 2025, 17:00

Hi Kayla

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards,
The Hollywoodbets Team

Hollywoodbets's reply21 Feb 2025, 17:00

Official

Kayla P's updateReviewer Update

21 Feb 2025, 18:53

Up until now no one is getting back to me

Kayla P's update21 Feb 2025, 18:53

Reviewer Update

Up until now no one is getting back to me

Hollywoodbets's replyOfficial

22 Feb 2025, 10:38

Dear Kayla, We apologize for the delay in getting back to you and regret any inconvenience this may have caused. We have sent you an email regarding your inquiry, and we kindly ask that you respond at your earliest convenience so we can assist you further. Thank you for your patience, and we look forward to resolving the matter as soon as possible. Best regards, Escalations Team

Hollywoodbets's reply22 Feb 2025, 10:38

Official