Very dissapointed

So I played on hollywoodbets Monday evening on the 14-07-2025...I basically played with a R70.voucher ...first 30rand then R20. But lost my money...then I punched in another R20. Then I atleast won a R100...which was not even actually a win because it's actually my voucher money ...last night when I played I lost my whole R50. ..when hollywoodbets gets reviewed all they do is apologise and then they send msgs to my Gmail saying they tried to call me but couldn't get hold of me ...I just wish that hollywoodbets could fix the problem ..I know there will always be losses at gambling but I also know that one can't just lose all the time ...but at hollywoodbets it's mostly losses ...