Useless customer service at hollywoodbets

No you guys are useless ,what is the use of having a branch or retail while when you go there they cant help you and the only thing they say they just give you the phone to phone the customer care .

Again when you go inside they promote the hollywood online betting of which is a very good thing because you can bet at home even if retail is closed , but does the management have the stratefy to deal with online quiries no they dont .

Hollywood customer support is so useless i have spent almost 300 in airtime calling them for just little voucher . Who knows maybe was going to win big that day even the sunday couldnt even play my soccer games .

Head office people they must do they job not just sitting on chairs with big stomach and enjoy money while customer service is bad out there.

They must have plann on how to deal with such issues inside the branch , its so damn awfull to go there and they give you a phone to phone someone to talk too . They must keep those technician inside the branch each branch , hollywoodbets is a big company they must do the right thing not just ****ing around all the time we should use that money we buy airtime to call them for voucher .
I am very angry . From 28 till today issue is not resolved its shows how useless you guys are . Put flesh blood into positions you will see how things will work . And again that email was sent to me at 12.00 why they dont get back to me ????????

Since yesterday no one contacted me about the issue i am waiting please

Shannaz **** you since last month issue is not resolved again they phone me to tell me same **** that they always tells me when i call with my airtime you guys are such useless nxaaa . I am very ****ed off with this kaak story line thing technical support ass yerrrr