cS
charles S
1 reviews | Active since May 2013
13 Sept 2025, 18:19
Urgent query
Good day
Please find the attached bank statement for circle closing in 5 September 2025'
On the 23 August 2025 I have made a payment with an incorrect reference no***7 instead of reference no *** An amount of R49 please allocate this payment to reference no*** I previous spoke to Nokulung from the support desk
My Name is Charles Peter Sibiya id no*** my Hollywood account is *** id no:*** my WhatsApp cell number is ***
I previous spoke Nokulung from support desk
Please assist assap
Regards
Helpful (0)
Replies (3)0
Replies (3)cS
charles S's updateReviewer Update
14 Sept 2025, 08:49Dear valued customer
Thank you for contacting Hollywoodbets Customer Care,
To assist you, we kindly ask for an affidavit, proof of payment, and a photo of your ID.
Thank you for your cooperation; we are dedicated to resolving this issue promptly.
Hollywood are really insulting their I have made payments to them and the wanted proof I have sent it after 11 days they a Statement now after 2 days again they affidavit that really bad service and insult to me
Thank you for contacting Hollywoodbets Customer Care,
To assist you, we kindly ask for an affidavit, proof of payment, and a photo of your ID.
Thank you for your cooperation; we are dedicated to resolving this issue promptly.
Hollywood are really insulting their I have made payments to them and the wanted proof I have sent it after 11 days they a Statement now after 2 days again they affidavit that really bad service and insult to me
cS
charles S's update14 Sept 2025, 08:49
Reviewer Update
Dear valued customer
Thank you for contacting Hollywoodbets Customer Care,
To assist you, we kindly ask for an affidavit, proof of payment, and a photo of your ID.
Thank you for your cooperation; we are dedicated to resolving this issue promptly.
Hollywood are really insulting their I have made payments to them and the wanted proof I have sent it after 11 days they a Statement now after 2 days again they affidavit that really bad service and insult to me
Thank you for contacting Hollywoodbets Customer Care,
To assist you, we kindly ask for an affidavit, proof of payment, and a photo of your ID.
Thank you for your cooperation; we are dedicated to resolving this issue promptly.
Hollywood are really insulting their I have made payments to them and the wanted proof I have sent it after 11 days they a Statement now after 2 days again they affidavit that really bad service and insult to me
Hollywoodbets's replyOfficial
14 Sept 2025, 15:24Hi Charles,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply14 Sept 2025, 15:24
Official
Hi Charles,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
cS
charles S's updateReviewer Update
16 Sept 2025, 17:00Good Day please I don't need to be contacted I need the funds to allocated
cS
charles S's update16 Sept 2025, 17:00
Reviewer Update
Good Day please I don't need to be contacted I need the funds to allocated