AM
Andile M
1 reviews | Active since Nov 2025
04 Nov 2025, 18:33
Unsatisfied client
I've never encountered such poor service, HWB closed my account 7 days ago without a valid reason, this happened minutes after I have funded my account with a R1000 voucher. I was instructed to forward my ID photos which I did numerous times and nothing happened and their when call centre agents are the worst, they always prove inaccurate feedback. I'm so disappointed
Helpful (0)
Replies (5)0
Replies (5)
Hollywoodbets's replyOfficial
04 Nov 2025, 18:44We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply04 Nov 2025, 18:44
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
AM
Andile M's updateReviewer Update
07 Nov 2025, 04:35Today is the 9th day and my account is still inactive. This has got to be the worst experience ever, I just want my money back now you can keep your account. 😡😡😡😡
AM
Andile M's update07 Nov 2025, 04:35
Reviewer Update
Today is the 9th day and my account is still inactive. This has got to be the worst experience ever, I just want my money back now you can keep your account. 😡😡😡😡
Hollywoodbets's replyOfficial
07 Nov 2025, 07:02We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply07 Nov 2025, 07:02
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
AM
Andile M's updateReviewer Update
12 Nov 2025, 04:48My account is still inactive, can you please facilitate my refund and keep your damn account 😡😡😡😡😡😡😡
AM
Andile M's update12 Nov 2025, 04:48
Reviewer Update
My account is still inactive, can you please facilitate my refund and keep your damn account 😡😡😡😡😡😡😡
Hollywoodbets's replyOfficial
12 Nov 2025, 07:39We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply12 Nov 2025, 07:39
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets