T
Thato

1 reviews | Active since May 2022

27 Jun 2024, 11:02

Unresolved Deposit Issue with Hollywoodbets SA

I am extremely disappointed with the deposit team at Hollywoodbets SA. I deposited money into my account, which was deducted from my bank account, but it did not reflect in my Hollywoodbets account. Despite reporting the issue and submitting proof of payment and bank statements, it has been over a month with no resolution. The deposit team has failed to assist me, even after constant follow-ups.

Warning to others: Be cautious when depositing money into Hollywoodbets SA, as you may lose your funds and receive no assistance from their team.

Rating: 1/5

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply27 Jun 2024, 11:41
Official
Hi there. Your query has been escalated to the Customer Service Management Team. The team will be in touch. Regards, Hollywoodbets.
T
Thato's update27 Jun 2024, 11:53
Reviewer Update
Every time I follow up that’s the exact response I get