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Muzomuhle M
1 reviews | Active since Jan 2024
02 Jan 2024, 07:52
Unreliable Support Department.
On Saturday the 30th of December I placed a bet *** at 16:29 which won, on Sunday I escalated the matter as I did not receive my payout and I was told to wait for 24-48 hours, on Monday I followed up again with the chat support and I was told to wait for another 24-48 hours. Today is Tuesday and I have not received my payout.
Helpful (0)
Replies (5)0
Replies (5)
Hollywoodbets's replyOfficial
02 Jan 2024, 09:10Hi
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply02 Jan 2024, 09:10
Official
Hi
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
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Muzomuhle M's updateReviewer Update
02 Jan 2024, 10:29Escalated for the 4th time
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Muzomuhle M's update02 Jan 2024, 10:29
Reviewer Update
Escalated for the 4th time
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Muzomuhle M's updateReviewer Update
02 Jan 2024, 18:42I want my money you ****ing ****, 48 hours has already lapsed. How can a 18:52 losing bet be settled, yet a 16:29 winning bet is still pending?
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Muzomuhle M's update02 Jan 2024, 18:42
Reviewer Update
I want my money you ****ing ****, 48 hours has already lapsed. How can a 18:52 losing bet be settled, yet a 16:29 winning bet is still pending?
Hollywoodbets's replyOfficial
02 Jan 2024, 20:49Hi Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywoodbets Team
Hollywoodbets's reply02 Jan 2024, 20:49
Official
Hi Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywoodbets Team
MM
Muzomuhle M's updateReviewer Update
02 Jan 2024, 20:54Escalated for the umpteenth time. Sunday you told me to wait for 24-48 hours, on Monday the same story, so what exactly are you escalating now because your turn around time has already lapsed
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Muzomuhle M's update02 Jan 2024, 20:54
Reviewer Update
Escalated for the umpteenth time. Sunday you told me to wait for 24-48 hours, on Monday the same story, so what exactly are you escalating now because your turn around time has already lapsed