KM
Kevin M

1 reviews | Active since Jun 2015

04 Mar 2022, 19:31

Unhappy

Unhappy Punter

I deposited money into my Hollywood account at 15:30pm today the funds reflected into my account but when I submitted my bet it said insufficient funds But I had my money in my account When I called Hollywood at 15:52 the consultant advised me that my funds are in my account but I cannot submit my bet IT are working on the problem I wanted to back the winner in race 8 I got a screenshot off problem the consultant never helped me she was so rude my account number is 100340 I am with Hollywood for more than 10 years I spend 5k monthly

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply04 Mar 2022, 19:59
Official
Hi Kevin

Your query has been escalated to the Customer Services Management Team, the team will give you a call soon.

Regards, 
Shanaaz 
Hollywoodbets 
KM
Kevin M's update06 Mar 2022, 15:32
Reviewer Update
Hollywoodbets your service is pathetic. I still have not received a call from you people. And I have been a customer for the past ten years.