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Sboniso N
1 reviews | Active since Jul 2020
30 Jan 2024, 20:32
Unfair practice by Hollywoodbets
I want to express my concern and disappointment about Hollywoodbets. I included a game between Al Hilal Vs Inter Miami CF on my slip and it played until the last whistle. The game was not suspended or postponed but played until the last minute. After the game was finished, Hollywood decided to scratch the game, which is something that constitutes an unfair practice. The ticket no: ***. They ended up paying me less than what was due. Please investigate. And i will report this matter to the gambling board.
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Replies (2)0
Replies (2)Hollywoodbets's replyOfficial
31 Jan 2024, 06:40Hi Sboniso
Your query has been escalated to Customer Service Management Team. The team will be in touch..
Regards,
The Hollywoodbets Team
Hollywoodbets's reply31 Jan 2024, 06:40
Official
Hi Sboniso
Your query has been escalated to Customer Service Management Team. The team will be in touch..
Regards,
The Hollywoodbets Team
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Sboniso N's updateReviewer Update
02 Feb 2024, 08:10Hi, Hollywoodbets promised to escalate the matter but untill to date, I still haven't heard anything from them. This is a very poor service. Following step is to report this matter to the Gambling board.
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Sboniso N's update02 Feb 2024, 08:10
Reviewer Update
Hi, Hollywoodbets promised to escalate the matter but untill to date, I still haven't heard anything from them. This is a very poor service. Following step is to report this matter to the Gambling board.
