Unfair!!! #BunchOfTieves

Hollywood bets is the worst. Im soooo angry. Been trying to get in their thick skulls that they caused me near R1000 with their connection errors on friday nights jackpots race. No they want the bet code but their system doen't allow me so basically they just dont give a ****?? Is there any way I can get a refund or maybe take them to the media or court???