UNFAIR AND VERY POOR REWARDING SYSTEM !

I am writing this review out of deep concern. I have been a MVG player with Hollywood bets (as well as other providers) for a long time and I have experienced more dissatisfaction than satisfaction with HB about different things. HB is the only online gambling provider that does not have a points reward system based on what you spend. Having said that, they do indicate that they have a rewards bonus monthly where they select the 'top 1500' players and calculate a reward amount based on what a player deposited/won etc. I personally think something is seriously wrong with their system as I have spent alot (probably 20 to 30 times more than what I do at other providers) and I haven't got any reward back for the past 3 months. Every month I have recieved the same reasoning from my VIP liaison , stating I did not make the cut. I had some doubts for the first 2 months but for the last month, i was almost certain that I would get a reward bonus. To my suprise, i didn't yet again! This has made me very suspicious and i wondered whether these allocations are actually audited/verified. This also includes their Spina Zonke races which I have NEVER won even anything over the years even though I would play very often! Well HB, you clearly doing something wrong because if other providers are rewarding me for spending MUCH less, then you don't deserve my 'business ' and neither would I recommend other players to play at HB for this poor rewarding system you currently have in place. Recently I was informed by my HB liaison you will be revising your rewarding system - you will have to expedite this process before you lose alot of clients. LOTTOSTAR, SUNBET, BETWAY, PLAYABETS are all beating you in the game at this point . They provide a better service to their clients , let alone VIP clients and they have a better and fair rewarding system in place. I think if this matter is not going to looked into and if I'm not being rewarded adequately for being a VIP player, then you've lost me as a customer. I'm done! You don't know how to look after your VIP clients at all!