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<p>On the 30th March 2017 I did a deposit to Hollywoodbets Absa account. I am human and therefore made a typing error of outting in a '2' at the end of my reference number instead of a '3'. I then sent a whatsapp message to ********** 335 who is supposed to be support. I was told that I need to send in proof of payment after I explained thatI will only be back at work on the 18th April 2017 and can only send proof then. I sent an email to ********** and received a response from Cordelia Mkhize who said I must send in proof of payment. I responded to Cordelia and explained to her that I might have used the incorrect reference number of 13742 and not my correct reference number of 13743 and will only be in a position to send her the proof of payment on the 18th April 2017, which I did. I received a response from Nontobeko Hadebe who asked me to download the proof of payment in pdf and send it in. I did as she requested and then received a response from her saying that the reference number I used, that client had already used the money. Now everytime I email Nontobeko, she keeps telling me that the clients phone is just ringing. I think that she is not even trying. Nevermind the pathetic, ********* c#nt that decided to use the money that was not his, but is it not ethical that Cordelia should have, on the 02nd April 2017 when I alerted her, have checked that account number to check whether the funds were transferred to that account and inform that client that there were funds incorrectly transferred to his account??!!! I have made this error previously & when I alerted hollywoodbets they immediately rectified the error and credited my account. I have been a hollywoodbets customer for a long time now and all I get is attitude and pathetic service when I need assistance. Sies...f@cken *******</p>