JM
Jose M
1 reviews | Active since Sept 2018
09 Feb 2025, 11:03
*****ulent deductions from bank account
Good day, I have never had any dealings with Hollywood Bets and I do not gamble online at all. However, two deductions of R2,000.00 each have been made from my Absa account under the name Hollywood Bets. How does this happen? I have filed a case of ***** with the police and Absa. We'll see what happens.
Helpful (0)
Replies (7)0
Replies (7)
Hollywoodbets's replyOfficial
10 Feb 2025, 10:11Hi Jose
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply10 Feb 2025, 10:11
Official
Hi Jose
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
JM
Jose M's updateReviewer Update
26 Feb 2025, 09:39Good day Hollywoodbets Team.
Someone from your company phoned me after I published this complaint but I don't have her name. I also would like to know where she got my phone number!
She told me that if Absa ***** department did nothing about this then I should phone her for Hollywoodbets to do their own investigation.
Since neither Absa nor the police are interested in doing something about this, can you get the lady who phoned me or someone else to contact me.
I tried to contact Hollywoodbets but the person that answered the phone was either not interested or not capable of understanding what I was saying.
Thank you.
Jose
Someone from your company phoned me after I published this complaint but I don't have her name. I also would like to know where she got my phone number!
She told me that if Absa ***** department did nothing about this then I should phone her for Hollywoodbets to do their own investigation.
Since neither Absa nor the police are interested in doing something about this, can you get the lady who phoned me or someone else to contact me.
I tried to contact Hollywoodbets but the person that answered the phone was either not interested or not capable of understanding what I was saying.
Thank you.
Jose
JM
Jose M's update26 Feb 2025, 09:39
Reviewer Update
Good day Hollywoodbets Team.
Someone from your company phoned me after I published this complaint but I don't have her name. I also would like to know where she got my phone number!
She told me that if Absa ***** department did nothing about this then I should phone her for Hollywoodbets to do their own investigation.
Since neither Absa nor the police are interested in doing something about this, can you get the lady who phoned me or someone else to contact me.
I tried to contact Hollywoodbets but the person that answered the phone was either not interested or not capable of understanding what I was saying.
Thank you.
Jose
Someone from your company phoned me after I published this complaint but I don't have her name. I also would like to know where she got my phone number!
She told me that if Absa ***** department did nothing about this then I should phone her for Hollywoodbets to do their own investigation.
Since neither Absa nor the police are interested in doing something about this, can you get the lady who phoned me or someone else to contact me.
I tried to contact Hollywoodbets but the person that answered the phone was either not interested or not capable of understanding what I was saying.
Thank you.
Jose
Hollywoodbets's replyOfficial
26 Feb 2025, 09:46Hi Jose
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply26 Feb 2025, 09:46
Official
Hi Jose
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
JM
Jose M's updateReviewer Update
26 Feb 2025, 09:59Thank you for replying.
Can I just ask you where did Hollywoodbets get my telephone number?
Jose
Can I just ask you where did Hollywoodbets get my telephone number?
Jose
JM
Jose M's update26 Feb 2025, 09:59
Reviewer Update
Thank you for replying.
Can I just ask you where did Hollywoodbets get my telephone number?
Jose
Can I just ask you where did Hollywoodbets get my telephone number?
Jose
Hollywoodbets's replyOfficial
26 Feb 2025, 10:19Hi Jose,
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Hollywoodbets's reply26 Feb 2025, 10:19
Official
Hi Jose,
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
JM
Jose M's updateReviewer Update
26 Feb 2025, 10:29OK, that does not answer my question.
You phoned me. Can you please tell me where did Hollywoodbets get my telephone number?
Thanks.
Jose
You phoned me. Can you please tell me where did Hollywoodbets get my telephone number?
Thanks.
Jose
JM
Jose M's update26 Feb 2025, 10:29
Reviewer Update
OK, that does not answer my question.
You phoned me. Can you please tell me where did Hollywoodbets get my telephone number?
Thanks.
Jose
You phoned me. Can you please tell me where did Hollywoodbets get my telephone number?
Thanks.
Jose
Hollywoodbets's replyOfficial
26 Feb 2025, 10:32Hi Jose,
Kindly provide us with your email address so we can assist you further.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply26 Feb 2025, 10:32
Official
Hi Jose,
Kindly provide us with your email address so we can assist you further.
Regards,
The Hollywoodbets Team