Ticket no ***

Extremely poor service. My partner made a Standard Bank instant money withdrawl from his Hollywood bets account on Sunday (30th Oct), long before Hollywood bets sent out communication on the 2nd Nov stating they were having issues regarding Standard Bank instant money payments. No communication, no update as to when the money will come thru via instant cash send. No other option given by Hollywood bets agents to advise if the withdrawl could be canceled and a different option may be used such as having the funds paid into my bank account. How is it possible that a Hollywood bets takes almost 5 days to pay out my money, which was withdrawn before the Standard bak issues started in Wednesday.

No follow up calls, emails received either. Extremely poor services rendered.