BC
Buddy C

1 reviews | Active since Apr 2025

15 Apr 2025, 12:43

THIEVERY

Hollyywobet's Appalling Customer Service I'm appalled, disgusted, and fed up with Hollyywobet's atrocious customer service and blatant disregard for their customers' concerns. After making a deposit of R1220, they arbitrarily deactivated my account and refused to return my funds. Despite my relentless efforts to contact them, they've shown complete disregard for my time and frustration.

Their customer service team, including supervisor Innocent, is a joke. They're rude, unhelpful, and unresponsive. They:

- Hang up on me without warning or explanation - Ignore my emails and phone calls - Fail to provide any meaningful assistance or resolution

This is unacceptable. It's clear that Hollyywobet prioritizes profits over people and has no regard for customer satisfaction. I'm outraged that they've treated me this way, and I demand immediate action.

Demands 1. Reactivate my account immediately 2. Return my deposit of R1220 in full 3. Provide a clear explanation for their actions and a formal apology

If I don't receive a satisfactory response, I'll make sure to share my horrific experience with others, ensuring that no one else falls victim to their predatory practices.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply15 Apr 2025, 16:31
Official
Hi Buddy,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.  

Regards,  
The Hollywoodbets Team