UJ
Ursula J

1 reviews | Active since Jul 2024

07 Jul 2024, 01:29

The worst betting site

I have work with clients and I cqm tell you right away what bad client service look.I escalated a query on the 29 June where hollywoodbets system stop working and did not credit my wining.I was so quick to take a screen shot bivouac it happens that I can't see the history of the games that I m referring off but the ones that I played after the system went down happens to be on the betting history how funny .What makes me more angry is I have to escalated everyday for feedback to hear this lime story for the past 6 days we have escalated you query yesterday it takes up to 24/48hrs in the mean time is past that time frame how can you honestly tell someone who log a query that they have done it yesterday. Bad Bad Hollywoodbets the service stink and please be honest with you clients do not I form the of the 24/48 escalation procees because we expect that feedback or inform us that you still working keep you clients informed

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Replies (1)
Hollywoodbets
Hollywoodbets's reply07 Jul 2024, 03:43
Official
Hi Ursula Your query has been escalated to our Customer Service management team. The team will be in touch. Regards, The Hollywoodbets Team