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Noel B
1 reviews | Active since Dec 2015
14 Dec 2020, 18:12
Terrible service from Bongumusa
Pathetic service team, specifically from the agent Bongumusa, Hollywoodbets really needs to get better representatives than this.
Very disappointed with Hollywoodbets and their staff, bunch of *****.
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
15 Dec 2020, 12:03Hi Noel
You query has been escalated to our Helpline management team for review.
Regards,
Shanaaz
Hollywoodbets
You query has been escalated to our Helpline management team for review.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply15 Dec 2020, 12:03
Official
Hi Noel
You query has been escalated to our Helpline management team for review.
Regards,
Shanaaz
Hollywoodbets
You query has been escalated to our Helpline management team for review.
Regards,
Shanaaz
Hollywoodbets
NB
Noel B's updateReviewer Update
15 Dec 2020, 16:33After a very frustrating process, today I have finally been contacted by John Israel, he has not only been kind enough to resolve my issue but the level of service offered was truly outstanding, Hollywoodbets should be proud to have someone of hes calibre on board.
Warm and friendly and taking ownership and also taking all the necessary steps to deal with my query, I am also glad that you will be escalating my query to avoid any similar issues in the future.
Thanks again and keep up the great work.
5 stars to you.
Warm and friendly and taking ownership and also taking all the necessary steps to deal with my query, I am also glad that you will be escalating my query to avoid any similar issues in the future.
Thanks again and keep up the great work.
5 stars to you.
NB
Noel B's update15 Dec 2020, 16:33
Reviewer Update
After a very frustrating process, today I have finally been contacted by John Israel, he has not only been kind enough to resolve my issue but the level of service offered was truly outstanding, Hollywoodbets should be proud to have someone of hes calibre on board.
Warm and friendly and taking ownership and also taking all the necessary steps to deal with my query, I am also glad that you will be escalating my query to avoid any similar issues in the future.
Thanks again and keep up the great work.
5 stars to you.
Warm and friendly and taking ownership and also taking all the necessary steps to deal with my query, I am also glad that you will be escalating my query to avoid any similar issues in the future.
Thanks again and keep up the great work.
5 stars to you.