AS
Ashveer S
1 reviews | Active since Jun 2013
09 Sept 2024, 14:36
Terrible service
I did an eft in the early hours of this morning and it's now after 2pm and it's still not reflecting on my account. Every single time I call Hollywood bets, they say they can't hear me and they cut my call. This has happened at least 8 times in the past week. Why is it their phone lines never ever work and why can't they credit me my money in my account? I even mailed the proof of payment to them. Still no feedback
Helpful (0)
Replies (3)0
Replies (3)
Hollywoodbets's replyOfficial
09 Sept 2024, 15:06Hi Ashveer
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
Hollywoodbets's reply09 Sept 2024, 15:06
Official
Hi Ashveer
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
AS
Ashveer S's updateReviewer Update
09 Sept 2024, 16:22I was told this matter was escalated together with my PDF proof of payment. Further, I was advised I'll receive a call within an hour resolved. It's over an hour and I'm still sitting and waiting.
AS
Ashveer S's update09 Sept 2024, 16:22
Reviewer Update
I was told this matter was escalated together with my PDF proof of payment. Further, I was advised I'll receive a call within an hour resolved. It's over an hour and I'm still sitting and waiting.
AS
Ashveer S's updateReviewer Update
09 Sept 2024, 19:11I was advised to wait for 24 hours for my funds to appear on my account. I don't understand this as I mailed through proof of payment. Why then should I wait for MY money to clear in MY account. That's not ethical
AS
Ashveer S's update09 Sept 2024, 19:11
Reviewer Update
I was advised to wait for 24 hours for my funds to appear on my account. I don't understand this as I mailed through proof of payment. Why then should I wait for MY money to clear in MY account. That's not ethical