RM
Reece M

1 reviews | Active since Nov 2024

29 Aug 2025, 11:50

Terrible service as always

Once again I have to fight to get my deposit cleared with you guys. The Standard Bank excuses are too common now. When will you guys actually fix problems for the amount of money you make

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply29 Aug 2025, 16:55
Official
Hi Reece,

Thank you for bringing your query to our attention.

 We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards, The Hollywoodbets Team
RM
Reece M's update29 Aug 2025, 17:04
Reviewer Update
Nothing new with your system responses. Your service is honestly pathetic. I hope you lose many clients
RM
Reece M's update30 Aug 2025, 13:28
Reviewer Update
I received a call saying my money was transferred and I’ve played with it last night. I’ve explained I didn’t use the platform and constantly checked and there was no transfer done. The agent insisted on telling me what I did as if I didn’t my know what I do with my life. Honestly the service gets worse on a daily. The arrogance of your reps speak volume as to your business