YC
Yvonne C

1 reviews | Active since Mar 2015

23 Sept 2019, 13:41

Terrible service

i deposited R2500 on my account using ozow ipay. the money is not reflecting on my account and i sent them the proof of payment as they requested but still nothing is done they just keep on saying they are working on my issue. their service is pathetic

0
Replies (3)
YC
Yvonne C's update24 Sept 2019, 07:37
Reviewer Update
Now I can't login to my account it says an error occurred I must contact support. How do I contact support because you took my money and you not crediting my account. You are bunch of ****s

Hollywoodbets
Hollywoodbets's reply25 Sept 2019, 11:08
Official
Hi Yvonne,
We apologize for the delay in getting back to you. We have asked our Deposit Managers to urgently investigate this incident, and find out what is causing the problem.
Regards
Devin
Hollywoodbets
Hollywoodbets
Hollywoodbets's reply25 Sept 2019, 11:21
Official
Hi Yvonne
We believe our team did reach yesterday, and this issue has since been resolved. We apologize again for the delay and inconvenience experienced.
Regards
Devin
Hollywoodbets