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marcellen M

1 reviews | Active since Oct 2016

17 Aug 2021, 07:16

TERRIBLE CUSTOMER SERVICE

I have never received such bad customer service. I withdrew funds yesterday but they wanted fica. I uploaded the fica and received an sms that I must resend my ID and proof of address. I resent it and have not received any feedback from them as yet.... I think I will stay with Supabets as I have never encountered problems with lack of feedback or assistance. I also regret referring people to Hollywoodbets. I will never do it again...

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply17 Aug 2021, 19:42
Official
Hi Marcelle

Your query has been escalated to our FICA management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets