System Failure

I noticed under Recent Bets that only the most recent ones appears. According to the notice transactions for last 72 hours should be reflected. Took it up with clients Helpline got reference 346722 and nothing further. I even tried to do a search for previous two days but only one page showing the very latest is reflected. Also once again while trying to do a multiple bet got the pop up indicating a change in betting from x to x when the same odds is reflected. This aspect was brought to Hollywood bets attention and short term solution is cancel and start over, rather annoying when taking a multiple consisting of many, up to 30 items. Cannot understand why this is not being addressed.