1 reviews | Active since Aug 2021
STOP ESCALATING, STOP OFF LINE BANK SENARIO, STOP RIGGING!
MARKETING LADY, I DONT NEED THIS TO BE ESCALLATED TO THE RELEVANT DEPARTMENT, I NEED THIS TO BE SORTED OUT THIS VERY DAY STILL, AND I HOPE MY MONIES COMES WITH THE INTEREST IT HAS DRAWN IN YOUR BUSINESS ACCOUNT.. On the 6th Jan. @ 22h20 I was forced to do a E wallet to myself because the banking was offline,. Because if I had to play on I would have lost all the money. Why is banking transfers out of hollywoodbets offline, but the incoming is online. That's suspicious. It's like they want you to loose all your money. This is my issue, I misplaced the simcard that the e wallet was sent to and contacted CUSTOMER SERVICE THEY TOLD ME TO CHANGE MY CELL NUMBER AND A REVERSAL WILL BE DONE. I DID ALL THAT ONLY TO BE TOLD I HAVE TO WAIT 3 - 5 DAYS AND I NEED TO PAY FOR THE REVERSAL. ON THE 8TH JAN. I FOUND MY SIM CARD IMSERTED IT IN MY PHONE, DID THE *120*277# THERE WAS NO MESSAGE OR INDICATION ON THIS SIM ABOUT A E- WALLET, SO WHAT REVERSAL WAS DONE, AND WHY MUST I PAY FOR NO REVERSAL. THAT WAS DONE. I HAVE SCREENSHOT OF ALL THERE AGENTS CHATS. ONE BETTER STORY AFTER THE OTHER. TILL TO THIS HOUR NO MONEY RECEIVED ON MY HOLLYWOODBETS ACCOUNT., YOUR AGENT ASKS ME IF SOMEONE ELSE HAD ACCESS TO MY SIM CARD. ****M LADY I LIVE ALONE.. MY SIM HAS A PIN ON IT. SHE I FORMS ME THE STATUS OF MY WITHDRAWAL HAS BEEN COMPLETED. WHEN I CHECK *120277# ITS TELLS ME, your request cannot be processed as access to the money has been blocked.. And this is on the new number.. I READ SOME OF THESE HELLO PETER MESSAGES FROM ANGRY UPSET CLIENTS,. ITS TRUE THE GAMES ARE RIGGED.. CHECK MY ACCOUNT OUT, I USED TO WIN, WHEN I STARTED WITH HOLLYWOODBETS FOR THE PAST YEAR I HAVE JUST LOST, AND THE OTHER MAJOR OBSTACLE IF YOU WIN THE BANKING Is OFFLINE. I HAVE LOST MY FAITH I HOLLYWOODBETS, I SHOULD FIND THE SAME HOBBY AT A DIFFERENT COMPANY.
Your query has been escalated to Withdrawals Management Team. The team will be intouch..
Regards,
The Hollywoodbets Team
Your query has been escalated to Withdrawals Management Team. The team will be intouch..
Regards,
The Hollywoodbets Team
I requested that I needed to do a reversal the next day, where the money goes back into my Hollywoodbets account. As I had to change cell phone numbers. I was told to wait 3-5 days for the money and I would also have to pay the reversal fee, I agreed to it. It has been more than a week and I'm still waiting, everyday I get told a different story and I don't know what to believe anymore. I am phoning, emailing Hollywoodbets but no response.. This is the service I am receiving and I'm not happy at all. Below is all my screenshot from chats with Hollywoodbets agent.. Whereby I'm told first 3-5 days then 5-7 days then 24-48 hours.. Story after story.. The latest is I need to wait 5-7 days again.
I requested that I needed to do a reversal the next day, where the money goes back into my Hollywoodbets account. As I had to change cell phone numbers. I was told to wait 3-5 days for the money and I would also have to pay the reversal fee, I agreed to it. It has been more than a week and I'm still waiting, everyday I get told a different story and I don't know what to believe anymore. I am phoning, emailing Hollywoodbets but no response.. This is the service I am receiving and I'm not happy at all. Below is all my screenshot from chats with Hollywoodbets agent.. Whereby I'm told first 3-5 days then 5-7 days then 24-48 hours.. Story after story.. The latest is I need to wait 5-7 days again.
A couple months back, I had an issue with a cash send, changing a contact number, etc I was sent back and forth, believe me I had no joy and It just angered me. I felt like just closing my account.....
Till I contacted Ms Emma Dove,
The SERVICE I have received from
Ms Emma Dove from HOLLYWOODBETS , WESTERN CAPE.. im not sure what her job title is, one thing I must say,
Ms Emma Dove EXCEEDED MY EXPECTATIONS and resolved my issue quickly. She went above and beyond to assist me. ****mm that lady has PASSION for her job, the way she assisted me till 9pm in the evening. She was considerate about the fact that I live on a farm and the network was bad. Ms Emma Dove kept me updated throughout the entire PROCESS, She has shown great empathy towards my situation, she has great concern for clients and resolving there issues. I hope HOLLYWOODBETS KNOWS AND APPRECIATES MS EMMA DOVE , because ACKNOWLEDGEMENT and
RECOGNITION of GOOD EXCELLENT service should be given to those who DESERVE it, and it should be HIGHLIGHTED because good services is hard to find that's why hello Peter is always full of bad complaints etc.
MS EMMA DOVE KEEP ON DOING WHAT YOU DOING, ⭐⭐⭐⭐⭐THANK YOU...
YOU THE BEST⭐⭐⭐⭐⭐
REGARDS MJ
A couple months back, I had an issue with a cash send, changing a contact number, etc I was sent back and forth, believe me I had no joy and It just angered me. I felt like just closing my account.....
Till I contacted Ms Emma Dove,
The SERVICE I have received from
Ms Emma Dove from HOLLYWOODBETS , WESTERN CAPE.. im not sure what her job title is, one thing I must say,
Ms Emma Dove EXCEEDED MY EXPECTATIONS and resolved my issue quickly. She went above and beyond to assist me. ****mm that lady has PASSION for her job, the way she assisted me till 9pm in the evening. She was considerate about the fact that I live on a farm and the network was bad. Ms Emma Dove kept me updated throughout the entire PROCESS, She has shown great empathy towards my situation, she has great concern for clients and resolving there issues. I hope HOLLYWOODBETS KNOWS AND APPRECIATES MS EMMA DOVE , because ACKNOWLEDGEMENT and
RECOGNITION of GOOD EXCELLENT service should be given to those who DESERVE it, and it should be HIGHLIGHTED because good services is hard to find that's why hello Peter is always full of bad complaints etc.
MS EMMA DOVE KEEP ON DOING WHAT YOU DOING, ⭐⭐⭐⭐⭐THANK YOU...
YOU THE BEST⭐⭐⭐⭐⭐
REGARDS MJ