PN
Paula N

1 reviews | Active since Mar 2018

03 Nov 2021, 15:12

Stay away, ******** of not and hrrible service from Lungani

What a **** this thing is, made a deposit over an hour ago and still hasn't reflected, mind you I deposited through their portals. Had a live chat with Lungani who wasn't helpful, instead abruptly ended our chat without telling me what the issue is, guys if you don't want our money that's fine, rather refund and we will be out of your hair.

Your service is appalling and giving me ******* vibes. I just want money!!!

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply04 Nov 2021, 09:51
Official
Hi Paula

Your query has been escalated to our Deposits management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
PN
Paula N's update04 Nov 2021, 10:42
Reviewer Update
When? I have been trying to get a response from them since yesterday, I have sent emails, I have tried the live chat. I sent proof of payments as requested and still nothing. Why are you treating us like this with our own money?

Can you just give me a clear indication on when the amount will reflect?
Hollywoodbets
Hollywoodbets's reply04 Nov 2021, 12:11
Official
Hi Paula

I trust that you query has now been resolved as the team has made contact with you

Regards,
Shanaaz
Hollywoodbets
PN
Paula N's update04 Nov 2021, 14:58
Reviewer Update
Yes, I spoke to Clive. He was extremely kind, such a gentleman.

Thank you.