CB
Charlene B

1 reviews | Active since Dec 2024

17 Dec 2024, 19:33

Stay away!!!!

It has been almost 48 hours no one is getting back to you about your withdrawal and money that disappeared from the player account. Stay away! Your accounts are not safe!

0
Replies (5)
Hollywoodbets
Hollywoodbets's reply18 Dec 2024, 12:00
Official
Hi Charlene, Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team
CB
Charlene B's update20 Dec 2024, 09:48
Reviewer Update
Good day,
I was told I would have feedback yesterday afternoon or this morning, no response received?
CB
Charlene B's update24 Dec 2024, 09:52
Reviewer Update
I need feedback today before 12h00, sick and tired of empty promises
CB
Charlene B's update24 Dec 2024, 11:49
Reviewer Update
So I would have received feedback on Thursday, then Friday, now we're on Tuesday still no feedback. I cannot understand how this is taking so long? Don't they have record of who accessed my account? Don't be convinced you have won anything unless you have it in your account. I have been struggling more than a week!!!!
Hollywoodbets
Hollywoodbets's reply24 Dec 2024, 16:33
Official
Hi Charlene, Your query has been received by the Customer Service Management Team. Please send through your cellphone number along with your full names via email to csescalations@hollywoodbets.

Net and we will gladly assist you further. Regards, The Hollywoodbets Team