Something funny is happening here

Since I can't add to my previous post from a few days ago (cause I added 4 replies myself), I'll write a new post. This company is SSDD. Now I've been told that there are batch payments loaded and that I must wait in the queue for my turn. How much longer do I have to wait for your to allocate my win to my account? I find the timing of this all funny. You either used these funds for salaries, have been hacked or you're bankrupt and going out with a bang. Regardless, none of this is acceptable. I moved to you from another casino as your payments were super quick, queries resolved without attitude and then suddenly at the end of last month the **** hit the fan.

And my favorite thing, you have the audacity to send out mails telling of how much people won with your promo's while no one can get a payout. I reckon those wins are **** to get more people to spend money...

I've logged three cases, sent emails to the support team and chatted to so many people on the online chat that I want to puke. It's enough. Admit what is going on here