Slow Response on Deposits

Item: Hollywoodbets
Rating: 1
Author: EDINGTON D

Deposit team at Hollywood is so slow. I don't understand why the company uses these online payment systems that always comes with issues.

Helpful (0)

Replies (4)

Hollywoodbets's replyOfficial

22 Jan 2021, 14:23

Hi Edington

Your query has been escalated to our Deposit management team. The team will be in contact shortly to offer assistance.

Regards,
Carol
Hollywoodbets

Hollywoodbets's reply22 Jan 2021, 14:23

Official

Hi Edington

Your query has been escalated to our Deposit management team. The team will be in contact shortly to offer assistance.

Regards,
Carol
Hollywoodbets

Hollywoodbets's replyOfficial

22 Jan 2021, 16:54

Good Day Edington

Our Deposit Team has confirmed that they have contacted you for further details and advise that your account has now been credited.

Regards,
Carol
Hollywoodbets

Hollywoodbets's reply22 Jan 2021, 16:54

Official

Good Day Edington

Our Deposit Team has confirmed that they have contacted you for further details and advise that your account has now been credited.

Regards,
Carol
Hollywoodbets

EDINGTON D's updateReviewer Update

26 Jan 2021, 08:44

Hi There

They did but the problem keep on persisting, they are telling me deposit will reflect in 24 - 48hrs. Why would you have an instant EFT if it take 48hrs, that's not instant

EDINGTON D's update26 Jan 2021, 08:44

Reviewer Update

Hi There

They did but the problem keep on persisting, they are telling me deposit will reflect in 24 - 48hrs. Why would you have an instant EFT if it take 48hrs, that's not instant

Hollywoodbets's replyOfficial

26 Jan 2021, 09:34

Hi Edington

Thank you for contacting us, the Deposits management team is looking into your query and will revert soon

Regards,
Shanaaz
Hollywoodbets

Hollywoodbets's reply26 Jan 2021, 09:34

Official

Hi Edington

Thank you for contacting us, the Deposits management team is looking into your query and will revert soon

Regards,
Shanaaz
Hollywoodbets