SS
Shaun S

1 reviews | Active since Sept 2012

01 Dec 2023, 15:24

Slow Payout time - not very happy.

I dont understand why its always such a long wait for withdrawals. Please assist with payment of my R10130 withdrawal - normally withdrawals come through within 1 - 2 hours, most cases immediately its now 12hours chat support does not help. In the past I waited 4 days sometimes calling and emailing with no responses. Please assist with this "Pending Authorization" of the withdrawal - Thank you

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply01 Dec 2023, 15:41
Official
Hi Shaun 
 
Your query has been escalated to Withdrawals Management Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team
SS
Shaun S's update01 Dec 2023, 16:30
Reviewer Update
Thank you, i have just been called and can confirm have been paid. Thank you!
Hollywoodbets
Hollywoodbets's reply04 Dec 2023, 14:36
Official
Hi Shaun 
 
Your query has been escalated to Withdrawals Management Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team