Slow employee and no bonuses

Why is it that Hollywood Bets doesn't give free credit or bonuses to its loyal clients? other platforms like WSB give free credit to play with. Lottostar occasionally gives R150 to R500 to play with. why does this platform never give free credit?

Maybe less people should use this platform if they are failing to give free bets.

BONISIWE BHENGU also takes her sweet time to respond to clients, she doesnt pay attention to what a query is being asked. she gives generic answers

Can yall atleast employ competent people who know their work.

please read the chat between her and I