Since emails get answered by bots instead of addressed

HB your software appears to track individual user RTP (Return to Player) in real-time. Once a user attempts to extract liquidity (withdraw money), the profile is flagged, forcing a continuous losing streak until the exact withdrawn liquidity is effectively "re-absorbed" This violates the fundamental requirement of unmanipulated Random Number Generators (RNG) mandated by national gambling standards.

I am writing to the international game provider to find out how its possible in 2000 days plus

1) To never win the games jackpot amount 2) How features are not present in R 3000+ spent on a R 5 bet 3) How games do not have features or winning combinations on bets higher than R 5 4) Why an active game resets and the alogorythm changes to loose only status after 5) Why does it appear that a winning amount is preset as its impossible to win more than 1000 or 2000 irrespective of the total deposits made

In addition as this is an obvious pattern and my player history reflects this - Im taking it to ***ton McKensies office since you are a sports bookmaker and he is minister of sports

I have emailed the NGB however since they collect revenue in taxes from this site they will not respond as its not in their best interest to.

All your players want is fair play and you do not provide this basing it instead on luck or RNG which clearly is manipulated on this site.

I have spent enough money in 6 years and have a clear insight on the pattern of play laid out here to warrant my enquiry.

Hello Peter is purely for players awareness and managed by automatic responses and no esculations are carried out and no complaint is taken serious. If it was you would have more positive reviews instead you have everyone complaining about the same experiences and not one positive review.