Should I just take the hint and leave?!!!

So of course Hollywood bets has done me wrong again... My last review was about my money not appearing on my balance after depositing... Well you best believe it's happened everytime I deposit since then... I constantly have to keep emailing them... Of course the people handling their emails aren't customer friendly. .... They act like it's not they're fault and that I should just bear with their incompetence... I have been tryna get my FICA documents approves ever since I joined going on 6 months now just wondering if they this disoriented will I really get my money should I hit it big??? Maybe it's time for me to stop kidding myself and actually take my business to a more competent betting site... Because if it's one thing I hate is when people make me feel like they doing me a favor when I'm the one spending MY MONEY!!!!!