MP
Marlin P

1 reviews | Active since Jun 2020

04 Jun 2020, 12:46

Short Payout

Hollywood always pays the full bet. This is the reason most people have accounts with them. They are usually on point with their operation. Yesterday however I got to experience the other side. I took a swinger for R50. And instead of being paid R1630 I was paid R835. When I queried with them all I was told is that there was a swinger limit. How is it that they almost never have limits. We confidently bet with Hollywood because we know that they pay out accordingly. It's almost impossible to win. And when you do, this is the service received.

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply04 Jun 2020, 18:00
Official
Hi Marlin

Your payout was reduced because your swinger bet had breached the pool limit. 

Kempton Park Race 7 – Total Swinger Pool was R 2256. 
As there are 3 swingers the pool per swinger was R 752 (2256/3). 
That is the max that could be won per swinger. We do however add a bonus, hence why your payout was R835.

Pool limits are in the terms and conditions. You can view them before you login to Hollywoodbets.

Thank you
Devin
Hollywoodbets