CW
Craig W
1 reviews | Active since Oct 2024
25 Oct 2024, 12:42
Shame on you
After months of spending an exorbitant amount of money at Hollywood bets I'm alarmed to find a R10 birthday bonus when i woke up this morning . In the past two months alone I've played in excess of 1bar and I get R10. Iv spent one tenth at lottostar and got R250 and 50 spins valuing R500 from 10 bets also for a an estimated 100k spend. My mother who hasn't deposited more than 5k in a year even got R50. How do these guys operate. Definitely going to give more play to lottostar and 10 bet. At least they have a reward programme. Hollywoodbets offer nothing in return.
Helpful (0)
Replies (3)0
Replies (3)Hollywoodbets's replyOfficial
25 Oct 2024, 12:55Hi Craig
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
Hollywoodbets's reply25 Oct 2024, 12:55
Official
Hi Craig
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
CW
Craig W's updateReviewer Update
30 Oct 2024, 02:04Following the last reply I was contacted two more times wherein HB contradicts themselves so badly actually felt embarrassed for them. Facts are that they really don't care about the everyday small time player. The only time if you lucky and they have made enough money is if you spent a lot of money and happen to fall into the top 1500 to 2000 big spender category and you qualify for the VIP bonus share. Then on the second Friday of the month you may find a journal bonus in your account which you must roll at once before withdrawing. Otherwise they have no rewards peogramme and on your birthday you may or may not get R19 as this may or may not be automatic. Or based on sports spend depending. On who you ask at HB but if you deposit 100 you will get a 50 Rand bonus 44 sports spitting only. All I'm saying is that lottostar has on two occasions this past year sent me R100 because I had not played in a while and R250 on my bday. Furthermore they have a rewards peogramme based on spend so I get something the very next day. 10 bet was most impressive giving me for a birthey bonus 50 spins at R10 a spin. I won R880 from spins and could withdraw immediately. Furthermore they have a point system which you can convert to cash or spins or
CW
Craig W's update30 Oct 2024, 02:04
Reviewer Update
Following the last reply I was contacted two more times wherein HB contradicts themselves so badly actually felt embarrassed for them. Facts are that they really don't care about the everyday small time player. The only time if you lucky and they have made enough money is if you spent a lot of money and happen to fall into the top 1500 to 2000 big spender category and you qualify for the VIP bonus share. Then on the second Friday of the month you may find a journal bonus in your account which you must roll at once before withdrawing. Otherwise they have no rewards peogramme and on your birthday you may or may not get R19 as this may or may not be automatic. Or based on sports spend depending. On who you ask at HB but if you deposit 100 you will get a 50 Rand bonus 44 sports spitting only. All I'm saying is that lottostar has on two occasions this past year sent me R100 because I had not played in a while and R250 on my bday. Furthermore they have a rewards peogramme based on spend so I get something the very next day. 10 bet was most impressive giving me for a birthey bonus 50 spins at R10 a spin. I won R880 from spins and could withdraw immediately. Furthermore they have a point system which you can convert to cash or spins or
Hollywoodbets's replyOfficial
30 Oct 2024, 12:15Hi, Craig.
Your query has been received by the Customer Service Escalations Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply30 Oct 2024, 12:15
Official
Hi, Craig.
Your query has been received by the Customer Service Escalations Team. The team will be in touch.
Regards,
The Hollywoodbets Team
