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Siboniso N

1 reviews | Active since Apr 2020

08 Apr 2024, 10:36

Service

I made an EFT withdrawal from my Hollywoodbets account to my bank on the 5th April I didn't receive the funds in the morning I contacted one of their agents and the agent told me when I made the withdrawal my bank was offline so his doing a reversal for the funds to go back to my Hollywood account he told me it will take 24h I waited till Monday the 8th of April I contacted the agents I was told the reversal was not done then I sent the proof of conversations with the agent they seem not to care I'm very disappointed

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Replies (1)
Hollywoodbets
Hollywoodbets's reply08 Apr 2024, 20:23
Official
Hi Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywoodbets Team