CM
Cassidi M

1 reviews | Active since Aug 2023

29 Aug 2023, 19:37

*** service!

On the 25 August, I made a payment of R1000 via capitec pay to my Hollywood bets account, I emailed the customer service team countless times over 50 times because I have proof!I called into the customer service team aswell as the payments team!everyday I am receiving the same email stating they are busy with bulk deposits, I tried explaining I made payments after the 25 to my Hollywood bets account and I received it, I actually don’t think they understand,I need feedback ASAP, this is not fair,it’s my ****in money!that I am ****in keeping on for every ****in day!

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply06 Sept 2023, 04:18
Official
Good Morning Cassidi Lyn Momsen, Thank you for contacting the Hollywoodbets Team, We apologise for the inconvenienced caused with regards to your deposit. To further assist you on this matter kindly send us a detailed information on this matter at (mailto:

Hwhelpline@hollywoodbets.

Net) and our friendly customer service agents will attend to you query. If you require any further assistance, please feel free to contact us on: Social page – Hollywoodbets SA Contact number – *** Live Chat – Available on our website page Regards, The Hollywoodbets Team