LN
Lenan N

1 reviews | Active since Jul 2023

25 Jul 2023, 11:16

*** service

ABSOLUTELY DREADFUL SERVICE !!!! My deposit still isn't refunded was told gonna get a call after my first review now it's been 1 week and Noone has call what a joke of a company pathetic seems like the news papers are correct for them will not recommend anyone at all to use hollywoodbets infact they should ban it cause of the pathetic service *****ing people's money !!!!! Disappointed and angry 😠 😡

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply25 Jul 2023, 15:19
Official
Hi Lenan 

Your query has been escalated to Customer Service Management Team. The team will be intouch.. 

Regards,
The Hollywoodbets Team

LN
Lenan N's update25 Jul 2023, 16:58
Reviewer Update
Got a call from your management however the guy said his gonna call me back no response or call stated in 20 min no response and that's the kind of service you guys provide who's gonna compensate me for my time I would like to know that for waiting absolutely un acceptable !!!! The media needs to know about this I'm absolutely frustrated and ****ed off as a customer 😤 😒 😑 🙄
LN
Lenan N's update27 Jul 2023, 10:15
Reviewer Update
I HONESTLY WOULD RECOMMEND ANYONE TO PLAY ON HOLLYWOOD ABSOLUTELY PATHETIC SERVICE !!! 72 HRS AND MORE THAN A YEAR STILL HAVENT BEEN SORTED OUT SAD TO SAY THATS THE KIND OF SERVICE A CUSTOMER GETS ABSOLUTELY ******* !!!
Hollywoodbets
Hollywoodbets's reply01 Aug 2023, 16:09
Official
Hi Lenan Your query has been escalated to the Deposits Team. The team will be in touch. Regards, The Hollywoodbets Team