1 reviews | Active since Jun 2013
****…Money ******
I am very disgusted. An amount of R800 was withdrawn out of my Hollywood account via EFT last night. I immediately called the call centre to inform them that I have not requested any withdrawals. Asked nicely to please try and cancel this, whereby I was told nothing can be done. Nonsense. A call can be logged via Hollywood to the bank to reverse the transaction. It’s just a case that the person who took my call did not want to help me. I am not going to leave this. I am the only one that have access to my account and then “YOU” Hollywood. So if I did not withdraw my money then one of your people did. I never share my passwords nothing. This might also be the reason why they did not want to assist as they know exactly what is going on! I want my money back into my account. As I am not going to leave it here. I want feedback as a matter of urgency!!!!
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
I am still waiting on feedback.
There is was logged into my account and my banking details was changed.
How can you deposit money into an account that does not belong to me? Why did I have to send my FICA details with proof of my bank acc and you eft money into someone else’s account. I have seen that I am not the only person that this has happened to!
This was negligence from your side and I want my R800 back as I am taking this further. This was theft. You made a payment into someone’s account and you will correct it. Go investigate and reverse the money back into my account.
Get back to me!
I am still waiting on feedback.
There is was logged into my account and my banking details was changed.
How can you deposit money into an account that does not belong to me? Why did I have to send my FICA details with proof of my bank acc and you eft money into someone else’s account. I have seen that I am not the only person that this has happened to!
This was negligence from your side and I want my R800 back as I am taking this further. This was theft. You made a payment into someone’s account and you will correct it. Go investigate and reverse the money back into my account.
Get back to me!