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I've been with Hollywood for over a year now and they customer service is the worse,they have all these rules we as punters must follow and then they take forever to abide by them. Since yesterday I have been trying to withdraw R100 from my account first they said I'm unable to withdraw on a deposit okay fine I played and I won , next I receive a sms that I need to send a selfie with my Id document because I changed my number and I do send the requested info they requested and after that there's absolutely no response from them since yesterday . this company is a big **** they refuse to pay our winnings on time so we continue to play until you lose.my name is Romeo khoza account number 943338 in my opinion I regret opening a account with them even on Facebook this guy lungelo N never helps only respond with more problems never a solution