CT
Charl T
1 reviews | Active since Feb 2016
08 Sept 2026, 09:54
****s an ***********
They lie, falsely advertise and do not meet deadlines in fact it's like none of their customers matter. Logged a query regarding a promotion advertised on a game on the screen as in effect. 15% Cash back. The consultants stated no such promotion exists. I luckily took screenshots. First consultant was rude, basically called me a **** and cut me off. 2nd consultant promised feedback within 4 hours. It is now four days later. Only feedback is that it's under investigation.
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Replies (1)Hollywoodbets's replyOfficial
08 Sept 2026, 10:35We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply08 Sept 2026, 10:35
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
