ET
Elisabeth T
1 reviews | Active since Nov 2015
29 Sept 2022, 07:05
Refund
I was playing Aviator game on Sunday the 26th September around 4pm, as I was busy placing bets I got an error message to say something went wrong and my bets were not going through, but to my surprise my money was taken from my account, I have been calling their call center since Monday, their response was that they are aware of the issues and their technical team is busy sorting it out, up until today I have not received my refund, a total of R2100 is gone ðŸ˜ðŸ˜
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
30 Sept 2022, 12:21Hi Elisabeth
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply30 Sept 2022, 12:21
Official
Hi Elisabeth
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
ET
Elisabeth T's updateReviewer Update
30 Sept 2022, 22:27No one called me, it's been 5 full days now, everyday I sent an email telling me that the the is still busy and that they will call me once resolved, you know it was going to be better is I gambled with that money, other than being ****med like that, R2100 can make a huge difference
ET
Elisabeth T's update30 Sept 2022, 22:27
Reviewer Update
No one called me, it's been 5 full days now, everyday I sent an email telling me that the the is still busy and that they will call me once resolved, you know it was going to be better is I gambled with that money, other than being ****med like that, R2100 can make a huge difference