SQ
Sibongiseni Q

1 reviews | Active since Sept 2020

02 Sept 2020, 00:19

Reactivate my account please

Hi Hollywoodbets , my name is Sbongiseni Qhokole. On 29 August 2020 i won close to R6000, i withdraw the money but u reversed it nd the next thing i saw on my account was a negative balance (-7400). I tried to call Hollywoodbets but your telephone service is very poor i couldn't get help and all of the sudden when i tried to login on my account i was blocked nd there's no logical explanation about why they closed my account. U can ***** my winnings i don't care but bring my stakes i placed to bet. Anyone there please help me.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply02 Sept 2020, 10:58
Official
Hi Sibongiseni

You query has been escalated to our Withdrawals management team for review. The team will give you a call soon.

Regards,
Shanaaz
Hollywoodbets
SQ
Sibongiseni Q's update02 Sept 2020, 11:24
Reviewer Update
I sent my documents to Fica Hollywoodbets and they promised to respond within 24 hours but the 24hours has long gone.
SQ
Sibongiseni Q's update02 Sept 2020, 17:46
Reviewer Update
Our municipality is on strike in standerton so i don't have a new proof of resident and they have stop issuing them long ago. But my address is appearing on my bank statement.