1 reviews | Active since Oct 2020
Punters Challenge
Punters Challenge- people if you are playing screenshot and keep to check. For awhile I'd check my bets and sometimes question point/s calculations or choices of pickscof horses and this week decided to screenshot only to double check that points incorrect. Sent message no response but they corrected system. Then today decided to screenshot before race started. Sat and literally watched my bets changed. I sent an email questioning, doubt I'll get a response but for the people who actually play with their own currency and don't bother thereafter, I suggest you look into. My thing is there is no ethics, why would I trust a platform as such on free bets. Anyway, they most welcomed to close account. I am even asking them too. Shocking, beware mense.
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Best regards,
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Best regards,
I received a call from your Customer Liason. I think he said his name was Chris. As explained to gentleman I was not available to take call and asked that he refer to my emails and respond. Would have been nice to listen to that first? I did call back and left message for him to call me.
Nonetheless, I also requested that the account be closed in full entirety, and from the bits that I did hear from Chris something about system points yesterday? If your team takes time to go through emails sent and screen shots, maybe use my account to see where issue is with " your system " and correct. Maybe do task from first time I'd played or keep this in your records on next mention.
Thanking you on response. For your service a definite 5star.
I received a call from your Customer Liason. I think he said his name was Chris. As explained to gentleman I was not available to take call and asked that he refer to my emails and respond. Would have been nice to listen to that first? I did call back and left message for him to call me.
Nonetheless, I also requested that the account be closed in full entirety, and from the bits that I did hear from Chris something about system points yesterday? If your team takes time to go through emails sent and screen shots, maybe use my account to see where issue is with " your system " and correct. Maybe do task from first time I'd played or keep this in your records on next mention.
Thanking you on response. For your service a definite 5star.