MN
Malcolm N
1 reviews | Active since Dec 2016
23 Apr 2024, 17:36
Poorly designed app and pathetic customer service
What a pathetic customer service experience. Hollywood Bets makes false promises about loading credit to your account and then fails to provide any statement of transactions on your account. The app is quite useless as well as it does not provide any transaction history. I raised a query on 6-Apr-2024 and this was abandoned by Phindile X.
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Hollywoodbets's replyOfficial
24 Apr 2024, 08:44Thank you for your feedback. At Hollywoodbets we value our customers input.💜 The Purple Family strives to give you a better experience whenever you engage with us.
Hi there. Your query has been escalated to the Customer Service Management Team. The team will be in touch.
Regards, Hollywoodbets.
Hollywoodbets's reply24 Apr 2024, 08:44
Official
Thank you for your feedback. At Hollywoodbets we value our customers input.💜 The Purple Family strives to give you a better experience whenever you engage with us.
Hi there. Your query has been escalated to the Customer Service Management Team. The team will be in touch.
Regards, Hollywoodbets.