SJ
Simon J

1 reviews | Active since May 2019

11 Jun 2020, 16:33

Poorly customer service

Made absa cash send on the 9&12 May,for the amount R3000 each never received an SMS tried to communicate with Hollywood the entire month nothing happened just got help now 9 June 2020.Only credited only for 9/5/20 what about the 12th now my problem again after receiving tried to do withdrawal again the same day for an amount of R500,im stuck with the same issue I tried all social,email all those people in there are all punch of loosers who deserves to stay at home and wait for the R350 gorvnment promised they are nothing to this CO.They keep asking one thing all time can't they go through the email from the start so that they can understand the issue at hand.I am really annoyed by all of thisits very ***********

Thabo Jason ***

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply17 Jun 2020, 11:59
Official
Hi Simon

I have escalated your query to our payments management team. They will be in contact shortly to investigate and resolve. We apologize for the inconvenience and endeavor to resolve soonest. 

Regards,
Marcel
Hollywoodbets