JM
John M
1 reviews | Active since Feb 2022
10 Dec 2022, 07:49
Poor service /winnings are not paid out
I won 2number on UK teatime on 6Dec2022 and my money has not been paid out yet but on my account app it says paid out ,Hollywood is ******** us ,their customercare is bad service and their support centre never respond back to my emails
Helpful (0)
Replies (2)0
Replies (2)
Hollywoodbets's replyOfficial
10 Dec 2022, 18:11Hi John
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply10 Dec 2022, 18:11
Official
Hi John
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
JM
John M's updateReviewer Update
13 Dec 2022, 11:55Until now Hollywoodbets has not contacted me at all or paid my winning ticket since 6Dec2022 till now I never heard nothing from Hollywoodbets ,very poor service delivery
JM
John M's update13 Dec 2022, 11:55
Reviewer Update
Until now Hollywoodbets has not contacted me at all or paid my winning ticket since 6Dec2022 till now I never heard nothing from Hollywoodbets ,very poor service delivery