Poor Service Not Allowed To Reopen My Account

Poor Service and Policies from Hollywoodbets I ask Hollywoodbets to close my account while I went to counseling to control my betting habit and they suggested I use the self exclusion option on their account but that doesn't close the account it only disable so I ask them to close it on their site by calling their contact center but after they close ,when I ask them to open they said they wouldn't and suggested me to use Betway and said Betway has better odds and now their withdrawal system is very quick