Poor Service/No Feedback

An amount was deposited into Hollywood's account on 30/10/2014 from Nedbank. This was a large amount. On numerous occasions since then I have spoken to Debbie from accounts who wanted proof of the transfer which was sent to Hollywood. When I called in January to enquire why the money was in the account, she gave me a lot of attitude and never returned any of my calls, and also didn't want to take my calls. <br> On 30/01/2015 I spoke to Warren from accounts and explained to him my query and he told me to fax the proof of transfer which I did twice. He did confirm receiving the fax. I spoke to him 06/03/2015 he informed me that he sent it through to the account department to varify the document. Up to now there's been no feedback with regards to this. The manner in which this was handled is very disappointing. It has been acknowledged that the money is in Hollywood account.