TB
Tshepiso B

1 reviews | Active since Apr 2024

25 Apr 2024, 10:41

Poor service from Hollywood bets and Stitch

It's been almost 3 weeks since I deposited money into my Hollywood account using Stitch but unfortunately that money did not reflect. I sent all the necessary documents showing that money was taken from my bank account, yet nothing has been done and I'm still waiting for my money

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply25 Apr 2024, 11:34
Official
Thank you for your feedback. At Hollywoodbets we value our customers input.💜 The Purple Family strives to give you a better experience whenever you engage with us. Hi there. Your query has been escalated to the Customer Service Management Team. The team will be in touch.
TB
Tshepiso B's update25 Apr 2024, 11:56
Reviewer Update
I've been calling everyday since the 11th of April without any help, so wat is different this time??
TB
Tshepiso B's update29 Apr 2024, 11:11
Reviewer Update
I spoke to your team on Thursday, they promised me that funds will be deposited into my account today.when I call them today to find out,I hear more stories. Or maybe I should expect that my money is gone
Hollywoodbets
Hollywoodbets's reply29 Apr 2024, 15:31
Official
Hi Tshepiso Your query has been escalated to Deposit Management Team. The team will be intouch.. Regards, The Hollywoodbets Team