mD
mandy D
1 reviews | Active since Jun 2023
18 Nov 2023, 13:02
Poor service from hollywood bets
Made a deposit on thursday and to date its not reflecting in my acc. Emailed them and also used thwir chat and to date money still not reflecting in my acc. Funds were deducted from my bank acx
Helpful (0)
Replies (5)0
Replies (5)
Hollywoodbets's replyOfficial
18 Nov 2023, 13:39Hello Mandy Dhaver,
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Hollywoodbets's reply18 Nov 2023, 13:39
Official
Hello Mandy Dhaver,
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
mD
mandy D's updateReviewer Update
19 Nov 2023, 09:41I received a phone call and was told that they will phone me back - that was yesterday and still nothing
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mandy D's update19 Nov 2023, 09:41
Reviewer Update
I received a phone call and was told that they will phone me back - that was yesterday and still nothing
Hollywoodbets's replyOfficial
19 Nov 2023, 09:50Hello Mandy Dhaver,
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Hollywoodbets's reply19 Nov 2023, 09:50
Official
Hello Mandy Dhaver,
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
mD
mandy D's updateReviewer Update
19 Nov 2023, 13:42The customer service rep. did contact me only to tell me that payfast has not released the funds to them and this can only be resolved on monday - yet i had complained on friday already. The pop that they require must be in pdf format yet i sent them the very same download from my bank to my phone and then to them and they dont accept it - they say ita a screenshot - when it is a dowloaded file - what a joke
mD
mandy D's update19 Nov 2023, 13:42
Reviewer Update
The customer service rep. did contact me only to tell me that payfast has not released the funds to them and this can only be resolved on monday - yet i had complained on friday already. The pop that they require must be in pdf format yet i sent them the very same download from my bank to my phone and then to them and they dont accept it - they say ita a screenshot - when it is a dowloaded file - what a joke
Hollywoodbets's replyOfficial
19 Nov 2023, 14:23Hello Mandy Dhaver,
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Hollywoodbets's reply19 Nov 2023, 14:23
Official
Hello Mandy Dhaver,
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team
Your query has been escalated to our Customer Service Management Team. The team will be in touch.
Regards,The Hollywoodbets Team